1. What is a tarpaulin?
A tarpaulin (often referred to as a tarp) is a large, flexible sheet made from various materials such as polyethylene, PVC, canvas, or polyester. It is typically used as a cover to protect objects from water, sun, dirt, and other elements. Tarpaulins come in various sizes and thicknesses depending on the intended use.
2. What are the different types of tarpaulins available?
We offer several types of tarpaulins, including:
Heavy Duty Tarpaulins – Ideal for long-term outdoor use, construction sites, and agriculture.
Canvas Tarpaulins – A durable option for lighter outdoor use and outdoor events.
Clear Tarpaulins – Used for visibility while providing weather protection, often used in greenhouses or for temporary shelters.
3. How do I choose the right tarpaulin for my needs?
To select the right tarpaulin, consider the following:
Purpose: Are you protecting goods from rain, using it as a ground cover, or creating temporary shelter?
Size: Make sure the tarp covers the area you need.
Material: Choose the material based on the environment. PVC is great for waterproofing, while canvas is breathable and ideal for more aesthetic needs.
Durability: Consider whether you need heavy-duty tarpaulin or something lighter for short-term use.
4. What sizes do tarpaulins come in?
Our tarpaulins are available in a wide range of sizes, from small coverings to large industrial-sized options. If you can’t find the size you need, we also offer custom tarpaulin sizing. Contact us for more details on bespoke sizes.
5. Are tarpaulins waterproof?
Yes, many of our tarpaulins are made from waterproof materials such as PVC or polyethylene. These materials provide excellent protection against rain and moisture. If you're looking for a waterproof solution, look for tarpaulins labeled as water-resistant or waterproof.
6. Do you ship overseas?
No, currently we only ship to the UK.
7. How do I track my order?
Once your order ships, we’ll send you an email with your tracking number. You can use this tracking number on the carrier’s website to monitor the status of your shipment. We’ll also send you updates along the way!
8. How do I click & collect?
The product(s) that you want must be in stock. Add the product(s) to your basket and then click on ‘Go to checkout’. Click on the till icon that says ‘Pay in store’. Fill in the required information and click on ‘Place order’. You'll see an order confirmation page and you'll also receive an order confirmation email.
9. My payment didn't go through. What do I do?
Try to process the payment again or try another method of payment like PayPal.
If you are experiencing problems with card authentication (3D Secure) then you'll need to contact your bank to resolve this. The checkout is on your bank’s website at this stage and your bank send you the authentication code, so we have no control over this.
The most common reasons why a payment won't go through are:
You took too long to complete the transaction
Your bank declined the payment due to a high order value. You'll need to contact your bank to resolve this.
You didn't enter the exact name that's on the card and/or the correct billing address that the card is registered to
Poor Internet connection
10. How can I get in touch with you if I need assistance?
We’re here to help, and it’s easy to get in touch with us! You can reach out via the chatbot on our website (we aim to respond quickly). Alternatively, you can call us during business hours (Monday – Friday, 9:00 AM – 5:00 PM) or email us at sales@craftmasters.co.uk We’re always happy to assist with any questions or concerns!