Introduction:
At Craftmasters, we believe in providing services smoothly to avoid any inconvenience at any end so we made sure to outline all terms and conditions which are applicable by using our services. You havr to agree to be bound to these conditions for making any purchase or using our services.
Terms:
Below are the definitions of main terms:
The word “we” or “us” refers to our company and services
The word “you” or “customer” refers to our clients and business
Order: the products which have been ordered by customer’s side is covered under this term
Product: the services and offering of our company are referred ad products
3. Products and Services
We offer a number of services of which descriptions, prices are accurately posted. However we reserve the right to change any of our offering or the pricing of products without notifying.
We ensure to show a true picture and images of our products, however there may be slight difference in original product like color and images due to lighting or any other factors.
4. Orders and Payment
You agree to accept these terms and conditions while proceeding with the purchase process. We reserve the right to offer or decline your purchase request depending on our concerns.
For smooth order processing, you have to make sure to provide each and every specific detail compulsory to proceed with your purchase request including your name, address, email, phone, payment modes and details etc. We reserve the right to reject orders if any wrong detail or omission is ovserved in your provided details.
Payment Methods
Different payment modes are utilised including credit/debit cards and other payment methods as presented on the checkout page. No sensitive information is stored, sell or traded.
Pricing
We reserve the right to change price of any of our product subject to any change in overall prices, increase in cost of manufacturing, raw material price increase, etc. We offer promotional discounts, but these are subject to certain terms and conditions.
5. Shipping and Delivery
For delivery and shipping policy, kindly check our shipping and delivery policy in which each and every stance related to shipping is addressed and mentioned. The section outlines shipping methods, charges, delivery timeframe, and any query related to shipping.
There is a specified delivery time which may alter depending upon location, any weather fluctuations, courier issues, change of location, weight of product etc.
6. Returns and Refunds
Please see our Return and Refund Policy which will clearly intimate you of how the return procedure is initiated, in which cases products are returnable and how and when amount is reimbursed.
7. Account Registration
For making any purchase, you may require to create an account. By registering, you agree to provide exact, complete, and latest information. You are liable for preserving your account details.
If you any promblen arises using account, contact is immediately.
8. Intellectual Property
All details and information on our Site, including text, photographs and logos belongs to us and is protected by copyright laws. You don’t have the right to reproduce, sell or amend any of our content without our prior written permission.
9. Limitation of Liability
We are only liable to the amount you paid for the product in specific queries after completely investigating the case.
Any indirect, special, consequential damages including loss of business arise from using our Site or the purchasing products, including but not limited to lost profits, loss of business, or any other damages, we are not responsible.
10. Privacy and Data Protection
Refer to our privacy policy section for detailed privacy policy. We ensure to keep all your sensitive information confidential. For making sure we have implanted protection measures like encryption. The section elaborates of how data is collected and utilzed ensuring safety of your personal information. We strictly obey privacy laws and enforce them.
11. User Conduct
You take the responsibility of not performing any activity which might imapct our site working. Any usage of our site for unlawful goal or any violation may lead to strict actions in avcordance with laws.
12. Modifications to Terms
We reserve the right to amend or modify any product of or part of our service without prior intimation. Any changes will be posted on the Site, and the updated terms will be effective immediately upon posting. You are bound to accept our terms if you still use website.
13. Governing Law
These Terms and Conditions are governed by and made in accordance with the UK laws.
Contact Information
Business Name: Craft Masters
Address: 293 Lewisham High Street London, England, SE13 6NL, United Kingdom
email:sales@craftmasters.co.uk
Phone: +447897046799
Contact Form: click here
Opening Hours: 9:00 AM to 5:00 PM(GMT) Greenwich Mean Time (London) Monday to Friday
Response hours: Our dedicated team is committed to providing prompt assistance and will respond to your inquiry within 48 hours.