FAQ’s

What are modes of payment for orders?
Payment is accepted via MasterCard, Visa and both Credit and Debit cards and other payment gateways at the time of check out.

What is timeframe of Delivering Orders?
It usually takes 6-9 working days to deliver your products at your doorstep. However there may occur delay very rarely due to unforeseen reasons like logistical issues, climate change or due to location issues. Tracking detail is shared via email once order is dispatched so that you may be updated of your delivery status.

Do you ship internationally?
Currently, we do not ship internationally however we are planning to expnad our business internationally. Any update regarding this query will be updated as soon as any change arises, so stay connected.

Whats the way to track my delivery details?
Your order can be tracked using tracking details which are shared with you via email when your order is shipped.

What are shipping charges?
We do charge for shipping. Shipping charges may vary depneding on your location, dimension and type of product. For some deliveries, there are no delivery charges. You can check them at the time of check out.

How do I contact Craftmasters for support?
To contact please use below mentioned details. Our team will actively respond to your concerns. Email: sales@craftmasters.co.uk or Cell Phone:+447897046799

Contact Information

Business Name: Craft Masters
Address: 293 Lewisham High Street London, England, SE13 6NL, United Kingdom
email:sales@craftmasters.co.uk
Phone: +447897046799
Contact Form: click here
Opening Hours: 9:00 AM to 5:00 PM(GMT) Greenwich Mean Time (London) Monday to Friday
Response hours: Our dedicated team is committed to providing prompt assistance and will respond to your inquiry within 48 hours.

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