What payment methods do you accept?
We accept MasterCard, Visa, Discover, American Express, and both Credit and Debit cards. All transactions are processed securely via our trusted payment gateways.
How long will it take for my order to arrive?
Orders are processed within 1-2 business days, and delivery typically takes 5-7 business days. The total estimated delivery time is 6-9 working days, depending on your location. We will provide you with tracking information once your order has been dispatched.
Do you ship internationally?
Currently, we ship within the United Kingdom. We are looking to expand to other international locations in the future, so stay tuned for updates on our shipping policy.
Can I track my order?
Yes! Once your order has been shipped, we will send you an email with tracking details, including the courier and tracking number. You can use this information to track your order on the courier’s website.
Do you charge for shipping?
We offer free shipping within the United Kingdom on all orders. There are no hidden fees, and shipping costs are clearly stated at checkout.
How do I contact Craftmasters for support?
If you have any questions or need assistance, please feel free to reach out to us. You can contact us via email at sales@craftmasters.co.uk or by phone at +44 7365 009947. We’re happy to help!