Effective Date: July 18, 2025
CraftMasters (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from Craft Masters, in accordance with Google Shopping Ads policies.
1. Information We Collect
- Personal Information: We collect personal information you provide to us, such as your name, email address, shipping address, payment information, and any other details necessary to process your order.
- Automatically Collected Information: When you visit our site, we automatically collect your IP address, browser type, operating system, device information, browsing behavior, and referral source.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, personalize content, and analyze traffic.
2. How We Use Your Information
- Order Processing and Fulfillment: To process your orders, deliver your products, and provide customer service.
- Marketing and Advertising: To send marketing communications (only with your consent), personalize your experience, and measure the performance of our campaigns including Google Shopping Ads.
- Site Improvement and Analytics: To analyze user behavior and improve our website functionality and services.
- Legal Compliance and Security: To comply with legal requirements, detect and prevent fraud, and ensure the safety of our website.
3. Third-Party Sharing and Disclosure
- We do not sell or rent your personal data to third parties.
- We may share your data with trusted third-party service providers who help us with:
- Payment processing
- Order fulfillment and shipping
- Advertising and marketing (including platforms like Google)
- These providers may use cookies or similar technologies to track your interaction with our site for ad personalization.
4. Google Shopping Ads and User Data
- We comply with all Google Shopping Ads policies regarding data collection and transparency.
- We clearly inform users how their data is used in advertising.
- Users may opt out of personalized advertising through their Google account settings or via opt-out tools.
5. Cookies and Tracking Technology
- Cookies are used to personalize your experience, display relevant ads, and track how our site is used.
- You may manage or disable cookies via your browser settings. However, disabling cookies may impact some functionality of our website.
6. Data Security
- We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure.
- While we strive for full security, no online system is 100% secure.
7. Your Rights
- Access: You may request access to the personal data we hold about you.
- Correction: You can request corrections to inaccurate or outdated information.
- Deletion: You may ask us to delete your personal information, subject to applicable laws.
- Opt-Out: You can unsubscribe from our marketing emails using the link provided in those emails.
8. Children’s Privacy
CraftMasters does not knowingly collect data from individuals under the age of 13. Our services are intended for users over 13 years of age. If such data is discovered, we will delete it immediately.
9. International Data Transfers
We may transfer your personal data to servers located outside your country. We ensure that such data transfers comply with applicable data protection laws.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page along with the revised effective date. Please review it periodically.
11. Contact Us
Business Name: Craft Masters
Company Name: AU TRADERS LIMITED
Company number: 15686821
Address: Flat 64, 6 Marquis Street, Leicester, England, LE1 6RT, United Kingdom
Email: sales@craftmasters.co.uk
Phone: +447897046799
Opening Hours: 9:00 AM to 5:00 PM(GMT) Greenwich Mean Time (London), Monday to Friday